Why Hasn't My Leavers' Hoodie Been Delivered to My Home Address?
Leavers' hoodies are not delivered directly to customers' home addresses. Instead, all hoodie orders are collected and produced together before being sent in one bulk delivery to the school.
This allows the school to distribute the hoodies to pupils at the same time, helping to ensure that every child receives their leavers' hoodie together as part of the school's celebrations.
How Will I Receive My Hoodie?
Once production has been completed, all hoodies are delivered directly to the school. The school will then organise distribution to pupils and advise when the hoodies are ready to be collected or handed out.
Why Are Hoodies Delivered to the School?
Delivering leavers' hoodies in bulk offers several benefits:
- Ensures all pupils receive their hoodies at the same time.
- Allows the school to co-ordinate a special distribution or presentation.
- Reduces delivery costs and environmental impact.
- Helps avoid situations where some pupils receive their hoodies before others.
Can My Hoodie Be Sent to My Home Address?
Unfortunately, no. Leavers' hoodie orders are distributed through the school only and cannot be redirected to individual home addresses.
When Will My Hoodie Be Available?
Production and delivery dates vary by school. Once the bulk order has been completed and delivered, the school will arrange distribution to pupils.
If you would like an update on your order, please contact our customer support team or speak directly with your school for the latest information regarding distribution dates.
Need Further Help?
If you have any questions about your leavers' hoodie order, our customer support team will be happy to help. Please contact us and quote your order number where possible.
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