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FAQ's (16)

FAQ's and help articles for parents and schools.

What to do if an item is unavailable or out of stock?

Modified on Mon, 9 Sep at 9:46 AM
How do I return an item?

Modified on Wed, 4 Sep at 11:12 AM
How long will my delivery take?

Modified on Wed, 4 Sep at 7:58 AM
What about your packaging? How is it Planet friendly?

Modified on Fri, 30 Aug at 11:25 AM
Why is VAT included?

Modified on Fri, 30 Aug at 11:26 AM
Do you offer a FastTrack / Express delivery option?

Modified on Tue, 3 Sep at 5:22 PM
Can you leave my delivery at my address if I am not in to receive it?

Modified on Fri, 30 Aug at 11:29 AM
Can I add to / cancel / amend my order once placed?

Modified on Mon, 9 Sep at 9:49 AM
How long to refunds take?

Modified on Mon, 2 Sep at 11:04 AM
Can I exchange my item?

Modified on Wed, 4 Sep at 9:43 AM

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