How do I return an item?

Returns are free and items accepted up to 30 days following receipt.

You can drop your return off at your local Post Office or request Royal Mail to collect from you. There is no need to own a printer as you can save a QR code to display on your phone at the Post Office. Please keep your Royal Mail proof of posting as this will be required to track your return parcel.

To action a return please:

• Log in to your account on this website at https://account.earthuniform.com/
• Select the relevant order
• Choose the item(s) you wish to return

and submit a returns request.

Return requests are reviewed and approved by staff during office hours. We undertake this manual review as we can very often resolve issues and negate the need to return an item. 

We will automatically email you posting instructions when your return request is approved. 

Whenever possible, please use the original bag your order came in. There is a 2nd adhesive strip on the bag especially for this purpose.

On receipt and acceptance of your return, we will refund you for the returned items via your original payment method. See Refunds for more information.