For parents
All common questions are answered in the FAQ and help section of our website. This can be accessed by pressing the 'Need Help?' button which can be found on the bottom right-hand side of our website.
If you cannot see the 'Need Help?' button then alternatively use the support form to email us with your inquiry.
If you would prefer to speak with us, please call us on 0333 222 9229 between 9.30am to 4pm (Monday - Friday). Outside of these hours, please send us an email using our support form.
For schools
If you are a school currently using our service or a school who is interested in using our service, you can email us here or call us on 01844 88 5050. The team is available to take your call between 9.30am to 4pm (Monday – Friday).
Find Us
Studio 4, Goodson's Mews, Wellington Street, Thame, Oxfordshire, OX9 3BX.
Note: Our telephone lines, office and warehouse are all closed during UK Public and Bank Holidays.
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